I am a Senior QA Manager with over a decade of experience in software testing, production support, and delivery management across diverse industries including healthcare, airline travel, insurance, banking & finance, retail, logistics, e-commerce, ERP, and artificial intelligence.
Throughout my career, I’ve led and scaled high-performing QA teams—most notably managing a 40-member engineering team at VIBRENT Health—where I drove major improvements in product quality and customer satisfaction. As Head of QA & Production Support, I oversaw 20+ product applications, streamlining delivery of releases, patches, and hotfixes while significantly reducing customer complaints through robust QA processes.
My core competencies include Agile Scrum methodologies, root cause analysis, defect mitigation, and end-to-end project planning. I’m proficient in Selenium, Java, JMeter, AWS infrastructure, and advanced test automation frameworks that have helped reduce testing time by 30% and speed up product release cycles.
I have worked across various sectors including E-Travel, Healthcare, Finance, Retail, ERP, E-Commerce, and AI. I have managed test environments, deployed applications, and worked with cloud platforms like AWS, Rackspace, and more. Additionally, I recently developed the "Gurucharitra Saramrut" Android app, showcasing my versatility in mobile development.
With hands-on experience in mobile and web testing across iOS, Android, and web platforms, I’ve contributed to the delivery of 20+ apps. I’ve also led testing for big data and microservices applications and ensured healthcare software compliance with HIPAA, HITECH, and ISO 13485 standards.
Beyond professional projects, I’ve developed web and mobile apps using HTML, CSS, JavaScript, and Android, including a devotional app with over 6,750 users. I’m passionate about delivering high-quality digital solutions and fostering collaborative, customer-focused QA environments.
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